Overview

Join Us in Shaping the Future as a Retail Manager! Elevating Experiences: Mastering Service as a Retail Manager Extraordinaire.

Lead and inspire a team to curate a world-class shopping environment, where impeccable service and refined aesthetics converge. Drive sales and elevate customer engagement through strategic planning and seamless execution, embodying the essence of professionalism in every aspect of the retail experience!

Salary: £30k – £34k + 12% Management Bonus + Fantastic Benefits Package
Location: London Heathrow Airport

Key Accountability;

Team Leadership: Lead, mentor, and inspire the retail team to deliver exceptional customer experiences, meet sales targets, and uphold the brand’s standards.

Sales and Revenue Generation: Develop and implement strategies to drive sales growth, increase conversion rates, and achieve revenue targets.

Customer Service Excellence: Foster a culture of exceptional customer service, ensuring that each customer interaction reflects the brand’s luxury ethos.

Staff Training and Development: Coordinate ongoing training programs to enhance product knowledge, sales techniques, and customer engagement skills of the retail team.

Operational Efficiency: Streamline store operations by optimizing staffing levels, scheduling, and resource allocation to ensure smooth daily operations.

Performance Analysis: Analyze sales data, customer feedback, and market trends to identify opportunities for improvement and develop action plans accordingly.

Compliance and Standards: Ensure that the store adheres to company policies, legal regulations, and industry standards in all aspects of operations.

Problem Solving: Address any operational challenges or customer issues promptly, seeking innovative solutions to maintain customer satisfaction.

Market Insights: Stay updated on market trends, competitor activities, and emerging consumer preferences to proactively adapt strategies.

I would love to share more information and tell you more about the role!
✉️ natasha.uppal@mandevillerecruitment.co.uk
☎️ 01628600782

Mandeville is acting as an Employment Agency in relation to this vacancy.

How to Apply

If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

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