Overview

Online Trading Manager wanted for a Lifestyle Global Retailer

Location: London & WFH

Salary: up to £65K DOE +bonus

We are looking for a dedicated and dynamic Ecommerce Trading Manager to help elevate our online presence and drive our ambitious sales targets.

Job Description:

Reporting to the Head of Ecommerce, you will be responsible for delivering a best-in-class website experience and optimizing the path to purchase to support our ambitious online sales targets and brand elevation.

Key Responsibilities:

– Manage and improve the seasonal product launch process, owning the product master file.
– Ensure timely launch of new products and maintain continuity of existing products.
– Improve product data processes and systems, covering product names, descriptions,
translations, images, size charts, and additional attributes.
– Present products and their benefits compellingly, testing new ideas to enhance product
information, attributes, badging, category, and images.
– Continuously optimize product discovery and customer journeys, including navigation,
curated features, category sequence, default colors, filters, sort options, and site
search.
– Maintain and execute the content, campaign, and promotion calendar to maximize impact and
presentation.
– Manage the ecommerce content team to enrich category and product content, improving
conversion, engaging customers, and elevating the brand.
– Guide and support the digital marketing and CRM teams on weekly stories, product drops,
and pushes.
– Manage website personalization, A/B testing, and dynamic site merchandising using
available tools.
– Suggest apps, brief, and manage development projects with the development agency.
– Optimize against KPIs such as CTR, bounce rate, CR, UPT, and AOV.
– Create weekly and monthly reports, reviewing online customer journey data and sales data
to formulate learnings and actions.
– Follow up with analysis after implementing new actions or tests in products, content,
promotions, personalization, and UX areas.
– Recruit, train, and develop team members, coaching and challenging them to constantly
optimize site experience.
– Collaborate with wider teams on actions that affect conversion, such as traffic and
stock.
– Work with the merchandise team to help define assortment plans and product strategies.

Candidate Profile:

Experience: Minimum of 5 years of experience in ecommerce management, preferably within a
retail brand.

Skills: Strong analytical skills with a deep understanding of ecommerce metrics and KPIs.

Proficiency in web analytics tools (e.g., Google Analytics, Hotjar).

Leadership: Proven ability to lead and develop high-performing teams, with excellent communication and motivational skills.

Technical Knowledge: Experience with ecommerce platforms (e.g., Shopify, Magento) and third-party apps for personalization and A/B testing.

Creative Thinking: Ability to innovate and implement creative solutions to enhance product presentation and user experience.

Market Awareness: Keen awareness of ecommerce trends, competitor activities, and best practices.

Collaboration: Strong collaborative skills to work effectively with cross-functional teams, including marketing, CRM, and merchandise.

If you are a motivated ecommerce professional with a passion for driving online sales and enhancing customer experiences, we would love to hear from you- send your CV today!

Mandeville is acting as an Employment Agency in relation to this vacancy.

How to Apply

If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

Apply Now